Frequently Asked Questions
Find answers to common questions about our farm-to-table service
How do you ensure the freshness of the produce?
We partner directly with local farms and use temperature-controlled packaging to ensure your items stay at peak freshness from the field to your doorstep.
Is there a minimum order requirement?
Yes, we require a minimum order of $30 to ensure we can provide efficient delivery while keeping our carbon footprint low.
Can I skip a delivery or pause my subscription?
Absolutely. You can manage your delivery schedule through your account settings. Changes must be made 48 hours prior to your scheduled delivery date.
What happens if I am not home during delivery?
Our insulated boxes are designed to keep items cool for up to 12 hours. You can also provide specific delivery instructions for a safe, shaded drop-off location.
Do you offer organic options?
Yes, a significant portion of our inventory is certified organic. You can easily filter for organic products while browsing our shop.
What if an item in my box is damaged?
If any item arrives in sub-optimal condition, please contact our support team within 24 hours for a full refund or credit on that specific item.